Frequently Asked Questions

Can my student move if he/she does not like his/her roommate?
Depending on available space and after every effort has been made to resolve the conflict between your student and his/her roommate, yes, your student can move.

What if my student has not yet been assigned a roommate, will he/she get one?
The Housing Office is continually filling spaces created by cancellations and moves. If your student does not have a roommate at the moment, he/she will probably have one soon.

What if my student does not want a roommate?
Unfortunately, given the growing rate of this campus, the considerable demand for on-campus housing and the limited number of beds, we are unable to provide students with single rooms.

What if my student already has a roommate and he/she wants to live with someone else?
There are two options: (1) From the beginning of April until July 1, students can make a change request online through the Room Reassignment Request Form. The Housing Office will attempt to grant as many requests as possible during the summer. (2) The student can go through room/hall change after the halls open. The dates for room/hall change are posted in the residence halls, students should review their OMI booklet or they can look for signs posted in the hall.

What if my student wants to switch with another student to try and get with a friend?
If students want to do a swap, the students moving need to contact the housing office to make the request. Say Student 1 and Student 2 are roommates and Student 3 and Student 4 are roommates but Student 1 wants to be roommates with Student 3; Student 1 and Student 3 both need to request the move for it to be considered.

Can my student have a roommate of the opposite gender?
No.

When can my student start applying for housing next fall?
Beginning November 1, your student may apply for housing once they are accepted to Georgia Southern University and receive a letter by mail or email. They may access the application site with their EagleID and their birthdate (in the form of MMDDYYYY) as their password.

What happens to my student's Registration Fee ($200) if he/she decides to cancel his/her on-campus housing?
The Application fee is non-refundable if your student cancels his/her on-campus housing.

What happens to my student's Prepayment ($250) if he/she decides to cancel his/her on-campus housing
If your student still plans to enroll at Georgia Southern, and has signed their housing contract, then they are held to the terms of the housing contract for enrolled students. Please refer to your housing contract for specifics.

If your student has signed their housing contract and paid the Prepayment but no longer plans to enroll at Georgia Southern, and cancels with University Housing through the online cancellation form (www.gsuhousing.com/cancel)

Fall 2010 arrival

All refunds of the Prepayment are placed on the student's account with the university. If this creates a credit due, a check will be issued or the credit card used to place the deposit will be credited. If the student owes fees at the time the refund is placed on the student account, the refund will be used to pay any outstanding fees. For students due refunds or credit card credits, please allow 4 - 6 weeks for processing.

What is an CL?
The Community Leader (CL), formally known as Resident Advisor (RA), is a vital member of the Georgia Southern Department of University Housing Staff. The CL is a live-in member of the Department of University Housing Staff and works with a group of students in 1 of 10 Residence Halls or 2 Apartment Complexes. The CL works with the Department of University Housing Directors in establishing a positive living environment for the resident students. The CL's immediate supervisor is the Resident Director

What is a Resident Director?
The Resident Director is a full-time professional who lives in the residence hall to which he/she is assigned. The Resident Director supervises the CL staff. To contact your Resident Director go to http://students.georgiasouthern.edu/housing/staff/

Can my student bunk his/her bed?
Only in certain halls. Your student, along with his/her roommate must each put in a work order to have their beds bunked. Visit the GSU housing web page at http://students.georgiasouthern.edu/housing/services/bedBunk.php to place a work order.

Can my student build a loft in his/her room?
Only in certain halls. Your student can set up a loft in his/her room. For more details visit: http://students.georgiasouthern.edu/housing/services/lofts.php

Are all students living on campus required to have a meal plan?
No, only first-year freshmen are required to have a meal plan.

What about refrigerators and microFridges?
If your student lives in Centennial Place, Eagle Village, Southern Courtyard, Southern Pines, Sanford, University Villas or Kennedy Apartments, then the apartment comes with a full size refrigerator. All other residence hall rooms are equipped with a MicroFridge.

Can my student stay on campus during holidays?
All residence halls are opened during holidays such as Thanksgiving and Spring Break. However, residence halls close during the Winter break.

Does my student have a curfew?
No. Your student does not have a curfew.

How often are the bathrooms cleaned in the community style residence hall?
Bathrooms are cleaned every morning except on weekends.

How are the co-ed traditional residence halls divided?
Depending on the hall, co-ed halls are divided either by floor, or by wing or by floor and wing. All residence halls on the Georgia Southern Campus are co-ed.

Can my student have overnight guests?
Your student can have guests visit at any time, but guests of the opposite gender may not stay overnight. Overnight guests must be in compliance with the roommate agreement and university housing guest policy. All overnight guests must be registered with the hall office and may only stay overnight for three nights.

If my student brings a bike, does he/she have somewhere to store it?
All residence halls have several bike racks located outside of the residence halls where your student can store his/her bike.

Does my student need a computer?
No. Your student does not need a computer because all residence halls have computer labs and most of them are open 24 hrs. If your student is staying in a residence hall whose computer lab is not opened 24hrs, students still have the option of going to the library. Though a computer is not a necessity, it is a very useful tool to have. For more information about on-campus computer services, please visit http://services.georgiasouthern.edu/its/

If my student brings a car, where can they park?
If your student is staying in the residence hall, he/she must get a parking permit for the residence hall lot that he/she resides in. Visit http://services.georgiasouthern.edu/park for more information.

How do I deposit money into my student's Eagle Express account?
There are several ways in which this can be done. For more detailed information visit:
http://www.gsufoodservice.com

Are pets allowed?
The only animals allowed in on campus residence halls are service animals, and fish that are housed in an aquarium that is 10-gallons or less. Guests and visitors are not allowed to bring pets into the residence halls.